All automations have now recovered and should be back up and running. Please note that automations that have run during the April 22nd 16:49 UTC to 4:14 UTC window will have run as expected but the runs might no longer be shown in the run history.
Posted Apr 23, 2025 - 15:19 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2025 - 08:40 UTC
Update
We have applied a fix, and the automation services are being restored as we currently observe signs of improvement. We'll continue monitoring the results to ensure that Qlik Cloud is fully operational and functioning correctly.
Posted Apr 23, 2025 - 07:51 UTC
Identified
For Qlik Cloud tenants hosted in the US East (North Virginia) region, a planned Qlik Application Automation maintenance window is taking longer than expected. Most automations are back up and running but some customers may experience issues with continued delays in scheduled automations. We are working on recovering all schedules, but meanwhile you can manually run an automation in the UI.
Posted Apr 23, 2025 - 07:01 UTC
This incident affected: Qlik Cloud – AWS – US East (N. Virginia).